Frequently Asked Questions
Everything you need to know about your Florastor shopping experience.
How do I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's journey to your doorstep.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to initiate a domestic return.
Do you ship internationally?
Yes, Florastor ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How can I ensure I choose the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart, as sizing can vary between different cuts and styles.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.
Are your materials sustainably sourced?
At Florastor, we are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel to minimize our environmental footprint.